Settings
Vern Eide Ford — dealership standards and preferences.
Your Dealership Standards
Cohereo uses two separate standards. The Cohereo Benchmark is research-informed and fixed. Your Dealership Goal is your own expectation and is fully editable.
| KPI | Cohereo Benchmark | Your Dealership Goal |
|---|---|---|
Internet Engagement Two-way communication rate on internet opportunities. | 66% | % |
Internet Appointment Set Internet opportunities progressing to a set appointment. | 40% | % |
Appointment Show Rate Set appointments that become actual showroom visits. | 66% | % |
Internet Closing Internet opportunities sold. | 12% | % |
Phone Closing Phone opportunities sold. | 26% | % |
Walk-In Closing Walk-In opportunities sold. | 30% | % |
A salesperson can be above the Cohereo benchmark while still sitting below a more aggressive dealership goal. Cohereo shows both — it never turns an aggressive goal into fake poor performance.
Source Assignment
Which lead sources each salesperson is actually assigned. This is eligibility context, never a performance judgement.
Internet Leads — Not Assigned: Pat Skinner, Les Neugebauer
- Every internet metric reads N/A — Not Assigned Internet Leads. It is never shown as 0%.
- They are excluded from internet benchmark populations and internet team priority counts.
- They remain fully included in Calls, Phone, Walk-In, Sold / Goal, Coaching and Development.
- Standards are identical for everyone. This is not a part-time exception, a reduced benchmark, or an exclusion from the team.
Monthly Unit Goals
Set each salesperson's unit goal for the current production month. Previous monthly goals and results are preserved in Prior Months.
| Salesperson | September 2026 Goal | Sold / Goal | Prior Months |
|---|---|---|---|
| Angela Ayers | 3 / 1225% to goal | August 13 / 12 · July 10 / 12 | |
| Bryce Bordewyk | 5 / 1242% to goal | August 11 / 12 · July 12 / 12 | |
| Cody Bier | 4 / 1040% to goal | August 9 / 10 · July 8 / 10 | |
| Ryan Olson | 2 / 1217% to goal | August 14 / 12 · July 11 / 12 | |
| Cody Reichelt | 1 / 128% to goal | August 15 / 12 · July 13 / 12 | |
| Matthew Rutledge | 1 / 128% to goal | August 14 / 12 · July 10 / 12 | |
| Natalie Smith | 3 / 1127% to goal | August 12 / 11 · July 10 / 11 | |
| Pat Skinner | 3 / 1225% to goal | August 16 / 12 · July 14 / 12 | |
| Les Neugebauer | 2 / 540% to goal | August 4 / 5 · July 5 / 5 | |
| Tate Timmermans | 0 / 100% to goal | August 10 / 10 · July 9 / 10 |
Sold / Goal measures results. The five Cohereo competencies diagnose performance. Unit-goal attainment never raises or lowers a competency score — a salesperson can beat their goal and still have a real development opportunity.
Team & Coaching Assignments
Cohereo identifies where coaching is needed. The dealership decides who owns it. Assigning a manager creates that manager's coaching team everywhere in Cohereo.
| Salesperson | Role | Manager Assigned | Status |
|---|---|---|---|
| Angela Ayers | Sales Consultant | Active | |
| Bryce Bordewyk | Sales Consultant | Active | |
| Cody Bier | Sales Consultant | Active | |
| Ryan Olson | Sales Consultant | Active | |
| Cody Reichelt | Sales Consultant | Active | |
| Matthew Rutledge | Sales Consultant | Active | |
| Natalie Smith | Sales Consultant | Active | |
| Pat Skinner | Sales Consultant | Active | |
| Les Neugebauer | Sales Consultant | Active | |
| Tate Timmermans | Sales Consultant | Active |
Managers primarily see their assigned team. Dealership leadership (Trent Hennagir) sees the entire dealership. Cohereo never scores or grades a manager.
Confidence Framework
Confidence never changes a KPI. It changes how strongly Cohereo communicates the conclusion.
1–4 observations
LOW
5–7 observations
DEVELOPING
8–19 observations
MODERATE
20+ observations
HIGH
Below meaningful sample thresholds, Cohereo presents a PROVISIONAL result instead of an authoritative score.
Dealership Preferences
Surface recognition opportunities
Recognition carries equal weight with coaching in Cohereo.
Track Showroom and Lot Up separately
Optional walk-in diagnostic split. Walk-In Conversion remains one competency input.
Retained demonstration configuration — sign in to edit the dealership's live goals.