Angela Ayers
Below StandardSold / Goal — September 1–14 (MTD)
Competencies
Actual performance for Trailing 30 days through September 14, 2026 first. Every card also carries the Cohereo benchmark, the Vern Eide Ford goal, sample size, and confidence.
86
30-day viewMeets StandardCall Score 86 · Video Execution NOT YET VERIFIABLE · 2 videos sent
- Call Score
- 86
- Video Execution
- Not yet verifiable
- Primary Constraint
- No material Effort constraint
60.0%
30-day viewBelow Standard6 Engaged / 10 Net Internet Leads
- Cohereo
- 66%
- Dealer Goal
- 80%
- Cohereo Score
- 91
16.7%
30-day viewMaterially Below Standard1 Appointments / 6 Engaged Customers
- Cohereo
- 40%
- Dealer Goal
- 40%
- Cohereo Score
- 42
Supporting KPI — Lead → Appointment 10.0%
30 DAYS performance reads at 16.7% on only 6 observations, against 20.0% over 90 days. Treat the short window as a signal to watch, not a conclusion.
100.0%
Show Rate
30-day viewProvisional1 Shows / 1 Appointments
- Cohereo
- 66%
- Dealer Goal
- 66%
- Cohereo Score
- PROV
30 DAYS performance reads at 100.0% on only 1 observations. Over 90 days the same measure is 100.0% — the shorter window is too limited for a new conclusion.
1 Sold / 10 Opportunities · Cohereo 12% · Goal 20%
6 Sold / 23 Opportunities · Cohereo 26% · Goal 40%
10 Sold / 20 Opportunities · Cohereo 30% · Goal 50%
Primary Development Area
Engagement
91- Internet Engagement
- 60.0%
- Engaged → Appointment
- 16.7%
- Show Rate
- 100.0%
6 Engaged / 10 Net Internet Leads
1 Appointment / 6 Engaged
1 Shows / 1 Appointment
Cohereo Insight
Angela creates more live customer conversations than anyone on the team — 505 calls and 293 contacts (58.0%). Internet engagement reads 60.0% on 10 net leads, below the 66% standard but on a limited internet sample.
Strengths
Show Rate
100.0%
1 Shows / 1 Appointment
Call Volume
505
293 Contacts · 58.0% contact rate
Contact Rate
58.0%
293 Contacts / 505 Calls
Walk-In Closing
50.0%
10 Sold / 20 Opportunities
Phone Closing
26.1%
6 Sold / 23 Opportunities
A strength on a small sample is reported with its actual value and its confidence — it never becomes an authoritative conclusion.
Active Coaching
Who owns the coaching, what is open, and what happens next.
Coaching Owner
CJ
Assignments are edited in Settings, not from a performance profile.
- Open Coaching
- 0
- Follow-Up Due
- 0
- Overdue
- 0
- Recommended Audits
- 1
- Dec. 17Appointment QualityCompleted
Recent Development
The three most recent entries. The full history lives in the Development Timeline.
- August 28, 2026Recognition
Call Execution
CJ
Exceptional live-contact creation and strong contact effectiveness.
Effort Detail
Effort is 50% Call Score and 50% Personalized Video Score — measured against a learned baseline, not a fixed quota.
86
- Calls
- 505
- Contacts
- 293
- Contact Rate
- 58.0%
- Call Volume
- Strong
- Contacts Created
- Above Expected
- Contact Rate
- Above Expected
Not yet verifiable
- Videos Sent (reported)
- 2
- BH Internet Leads
- 4
- BH Personalized Video % — Diagnostic
- 50.0%
- Definition
- Pending verification
- Scoreable
- Data incomplete
Cohereo Insight
Call execution is a team strength: the highest call volume and the third-highest contact rate on the team.
Conversion Detail
Conversion is opportunity-mix weighted within one reporting period. A source with zero qualifying opportunities is N/A — never zero.
Why Cohereo Noticed
60%
Actual Engagement16.7%
Actual Advancement100%
Actual Show RateAngela creates more live customer conversations than anyone on the team — 505 calls and 293 contacts (58.0%). Internet engagement reads 60.0% on 10 net leads, below the 66% standard but on a limited internet sample.
Likely Area to Explore
Engagement — Are customers actually communicating back?
Recommended Audits
Cohereo directs where to look. The manager performs the audit in the Coaching workspace.
- Personalized Video Audit3 recent personalized videosCRM data confirms videos were sent. Only a manager review can verify whether the videos meet the dealership standard.
Manager Context
Cohereo sees the data. You know the person. Context explains opportunity volume, confidence, and applicable process expectations — it never lowers the performance standard.
Coaching Ideas
Use what fits your management style.